Nairobi delivery
In-stock Nairobi orders are prepared after stock and payment arrangements are confirmed. The delivery estimate is communicated during checkout or order confirmation.
Countrywide delivery
Orders outside Nairobi are sent through an appropriate courier or pickup network. Timing depends on the destination, courier schedule and selected delivery method.
Pickup station
Where available, you may choose a pickup point. Bring identification and the order details when collecting your package.
Inspecting your delivery
Confirm the package label and product before accepting delivery. Report visible damage or an incorrect item immediately.
Frequently asked questions
Are delivery estimates guaranteed?
They are estimates. Weather, courier capacity, remote destinations and public holidays may affect delivery timing.
When does free delivery apply?
Free-delivery thresholds and promotions are calculated automatically during checkout when applicable.
