Information we collect
This may include names, contact details, delivery addresses, order history, payment references, support messages, device information and website usage data. TechSoko does not request or store mobile-money PINs.
How information is used
We use information to process and deliver orders, reconcile payments, communicate status updates, prevent fraud, provide support, improve the catalogue and comply with lawful requirements.
Sharing
Relevant information may be shared with payment providers, delivery partners, hosting or communication providers and professional advisers only where needed for a legitimate purpose.
Security and retention
We apply reasonable administrative and technical safeguards. Records are retained for as long as needed for service, accounting, dispute resolution, fraud prevention and legal obligations.
Your choices
You may ask about your personal information, request correction of inaccurate data, unsubscribe from promotional communication or raise a privacy concern through the Contact Us page.
