Return window
Eligible requests should be raised promptly within the return period stated for the product or communicated with the order, without limiting any mandatory consumer rights that apply.
Required condition
The item should normally be complete, securely packaged and accompanied by supplied accessories, manuals, gifts and proof of purchase.
Common exclusions
Returns may be declined for accidental or liquid damage, misuse, missing parts, unauthorized repairs, software or account locks, consumables, activated licences, or hygiene-sensitive products that have been opened.
Available resolutions
Depending on assessment and stock, TechSoko may repair, replace, issue store credit or approve a refund. A refund is not automatic before inspection.
